Clinical Operations
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Clinical Operations


Clinical Monitoring

We aim to employ and retain top-notch CRAs with at least 2 years of experience in monitoring.

We always ensure that our monitors are highly educated, properly trained and have demonstrated site monitoring proficiency before being allocated to a study.


Patients' Recruitment

On most of the projects we have managed in the Middle East region, we have developed specific recruitment and retention programs tailored per project and adapted as per local culture and local regulations.

We always aim to develop and implement the patient’s recruitment and retention program from the start to guarantee and ensure that recruitment targets are achieved.


Data Management

Across a broad range of therapeutic areas and quantitative methods, Phoenix CR has extensive data management experience in Phase II – Late Phase clinical studies. 

Our clinical data management services include:

  • CRF design, tracking, entering and cleaning
  • Database design and study set-up
  • Double data entry and data reconciliation
  • Data validation and query resolution
  • Project management of data and technical services


Dedicated to helping the MENA’s pharmaceutical, biotechnology, CROs and medical device organizations, Phoenix Clinical Research is proud to provide innovative and progressive electronic solutions.

Our comprehensive solutions include ePhoenix®, an electronic Case Report Form (eCRF).

It is a secured 21 CFR Part 11 compliant.

It is user-friendly and tailored to empower your clinical projects.

Intuitive navigation and one-click access to routine functions significantly reduce data-entry time and increase your team’s productivity.

ePhoenix is able to capture, manage, review, clean, export, encode and lock data quickly and cost-effectively.

Be more Corporate Socially Responsible and start using ePhoenix® to move toward a paperless environment!


Study Feasibility

Our aim is to work directly with our clients to design a feasibility study appropriately tailored to the needs of the planned clinical study or program.

Following the conduct of the feasibility study, we provide a detailed report to our customers providing them with the feasibility results and giving recommendations on:

  • Viability of the project
  • Countries where to conduct the study
  • Recommended sites to collaborate with
  • Investigators to collaborate with
  • Potential need for protocol review
  • Estimation about the recruitment rate
  • Estimation about study start-up and delays for approvals

Clinical Study Coordination

Some investigators who are keen to take part in clinical studies don’t always have the proper staff to help them manage the study.

We can assist sites to contract trained Study Site Coordinators and qualified CRCs that could help the site in the management of data entry and queries resolution, patient screeningenrollment, maintenance & update of the study files, and all other study-related logistic tasks.


Patient Support & Adherence Programs

Our patient support and adherence programs include:

  • Nursing and Home Care Services
  • Compliance and Adherence
  • Management
  • Co-Payment / FOC / Call Centers / Applications